SHALL Boutique provide worldwide delivery for both local, and international shipping. Your purchase will be shipped to you within 2-3 weeks from the day we receive the payment.  DHL is our shipping partner. If you have DHL account simply Log-in and put your tracking number in the menu, or if you don’t have DHL account go to “” Find out more”, then click Tracking and enter your tracking number. You can track your shipping by visiting www.mydhl.dhl.com

The work times and shipping the orders are 5 days per week, with the exception of Fridays and KSA Public holidays.

Since products are made to order and customize based on customers’ requirements and given sizes, return/exchange are not accepted.

SHALL Boutique have not responsible about an inaccurate measurement provided by the customer.  All measurements / sizes provided by the customer are their responsibility

Please Use our measurement guide to get an accurate size or ask our customer service for help via WhatsApp 00966556400909.

At SHALL, our staff glad to adjust your orders. You will be able to amend your Abaya after two weeks only of receipt. Fees of alteration is the customer’s responsibility and depends on what kind of alterations.

Our Establishment have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.